Exchange Server

Microsoft Exchange Server 5.5 Series - Concepts and Administration
(Microsoft Training Course: 1026) - 4 days - £2100 exc VAT

> Target Audience
This introductory course in the Microsoft Exchange Server 5.5 Series provides Exchange Server administrators with the skills required to perform day-to-day management of an established Exchange Server organization. It is intended for Exchange Server system administrators who administer, monitor, and maintain established Exchange Server organizations.
> Course outline
  1. Microsoft Exchange Server Overview
  2. Introduction to Microsoft Exchange Server Administration
  3. Creating and Managing Recipients
  4. Microsoft Exchange Server Architecture
  5. Managing Site Configuration
  6. Managing Server Configuration
  7. Creating and Managing Public Folders
  8. Maintaining a Microsoft Exchange Server Organization
  9. Monitoring Microsoft Exchange Server
  10. Microsoft Exchange Server Form Administration
  11. Migrating to Microsoft Exchange Server
  12. Selecting and Deploying Microsoft Exchange Server Clients
  13. Configuring Microsoft Outlook
  14. Microsoft Outlook 98 Deployment Kit

Module 1: Microsoft Exchange Server Overview
  • Introduction to Exchange Server
  • Exchange Server messaging infrastructure
  • Exchange Server 5.5 features
  • Describe the characteristics of shared-file messaging systems and client/server messaging systems.
  • Name and describe the Exchange Server core and additional components, and the Windows NT security features leveraged by Exchange Server.
  • Identify the clients supported by Exchange Server.
  • Describe some of the new features of Exchange Server 5.5.
Module 2: Introduction to Microsoft Exchange Server Administration
  • Exchange Server Administrator program
  • Permission contexts and permission flow
  • Windows NT Server administration tools
  • Lab: Installing the Exchange Server Administrator program
  • Name the containers that make up an Exchange Server organization, describe their contents, and explain the difference between hierarchy containers and hierarchy objects.
  • Set permissions on the objects in the hierarchy.
  • Describe the three permission contexts of the hierarchy and the flow of permissions through the tree.
  • Identify the Windows NT Server tools used to administer Exchange Server and use the "User Manager for Domains" tool to create and delete mailboxes.
Module 3: Creating and Managing Recipients
  • Types of recipient objects
  • Creating mailboxes
  • Configuring recipient object properties
  • Creating and configuring custom recipients
  • Creating and configuring distribution lists
  • Importing and exporting data from the directory
  • Managing recipient objects
  • Creating and configuring Address Book views
  • Lab: Creating recipients
  • Lab: Directory import and export
  • Lab: Creating Address Book views
  • List the Exchange Server recipient types.
  • Create and configure mailboxes.
  • Configure the common configuration tabs for each recipient type.
  • Create and configure custom recipients.
  • Create and configure distribution lists.
  • Perform a directory import and export.
  • Manage each recipient type.
  • Configure Address Book views.
Module 4: Microsoft Exchange Server Architecture
  • Exchange Server components
  • Component communication
  • Single-server and multiple-server message flow
  • Recognize the Exchange Server core and additional components within the user interface, and describe the function of each component.
  • Describe the communication paths between the core Exchange Server components.
  • Recognize the flow of a message through Exchange Server in both a single-server environment and a multiple-server environment.
Module 5: Managing Site Configuration
  • Introduction to the Site Configuration container
  • Configuring site containers
  • Configuring site objects
  • Introduction to Message Journaling
  • Lab: Managing an Exchange Server site
  • Lab: Managing Address Book views by using permissions
  • Describe the purpose of each container and object in the Site Configuration container.
  • List the contents of each container within the Site Configuration container.
  • Explain which site properties can be configured through the objects in the Site Configuration container.
Module 6: Managing Server Configuration
  • Introduction to the Server Configuration objects
  • Configuring the Server container
  • Lab: Recovering deleted items
  • Lab: Managing directory replication
  • Name, describe, and configure the objects that appear in the Server container.
  • Configure the properties and component options for a server in a site.
Module 7: Creating and Managing Public Folders
  • Introduction to public folders
  • Developing a public-folder strategy
  • Setting permissions on public folders
  • Access to public folders
  • Configuring Site and Server object properties
  • Collaboration features
  • Lab: Managing public folders
  • Lab: Configuring public-folder affinity and replication
  • Distinguish between public-folder hierarchy and public-folder contents.
  • Appraise the advantages of using a single copy of a public folder or using one or more public-folder replicas in a public-folder strategy.
  • View and assign public-folder permissions using either an Exchange client or the Exchange Administrator program, and propagate folder permission changes.
  • Configure access to public folders.
  • Configure Site and Server object properties.
  • Describe the collaboration features of Exchange Server.
Module 8: Maintaining a Microsoft Exchange Server Organization
  • Introduction to database operation and maintenance
  • Database characteristics and types
  • Database files
  • Exchange Performance Optimizer
  • Database maintenance
  • Backing up Exchange Server
  • Troubleshooting tools and tasks
  • Lab: Tracking a message
  • Lab: Running the Exchange Server maintenance utilities
  • Name the five types of database files, and describe the function of each type.
  • Describe the backup processes.
  • Use the Exchange Server Performance Optimizer to optimize an Exchange Server installation.
  • Back up an Exchange Server computer.
  • Describe troubleshooting tools that are used for maintaining Exchange Server.
Module 9: Monitoring Microsoft Exchange Server
  • Using tools to monitor an organization
  • Introduction to server monitors
  • Introduction to link monitors
  • Post-configuration issues
  • Viewing messaging queues
  • Windows NT Performance Monitor
  • Simple network management protocol (SNMP) monitoring
  • Lab: Monitoring Exchange Server
  • Configure server monitors.
  • Configure link monitors.
  • Start and stop monitors.
  • Check message queues.
  • Use Windows NT Performance Monitor to monitor Exchange Server activities.
  • Use the SNMP monitoring tool.
Module 10: Microsoft Exchange Server Form Administration
  • Introduction to collaboration applications
  • Introduction to forms
  • Introduction to form management
  • Lab: Installing an Outlook form
  • Describe the various types of collaboration applications and the tools used to create them.
  • Explain which types of forms are available through the Microsoft Outlook™ messaging and collaboration client.
  • Describe the primary tasks involved with form administration.
Module 11: Migrating to Microsoft Exchange Server
  • Planning a migration strategy
  • Migration process
  • Introduction to Migration Wizard
  • Introduction of the migration files
  • Troubleshooting migration
  • Lab: Migrating from Microsoft Mail
  • Plan a migration to Exchange Server.
  • Describe the migration process.
  • Use Migration Wizard to complete a migration.
  • Name and describe the files used by Migration Wizard during migration.
  • Troubleshoot migration problems.
Module 12: Selecting and Deploying Microsoft Exchange Server Clients
  • Standards and protocols
  • Introduction to Exchange Server clients
  • Installing the client
  • Introduction to profile creation
  • Lab: Creating messaging profiles automatically
  • List the standards and protocols supported by Exchange Server and Outlook 98.
  • List the different electronic-mail clients and their features.
  • Discuss the important issues in selecting a client.
  • Compare the installation requirements for the Microsoft-based e-mail and collaboration clients.
  • Create a user profile.
Module 13: Configuring Microsoft Outlook
  • Location of configuration information for Outlook
  • Introduction to configuration of Outlook
  • Introduction to Windows NT system policies
  • Configuring the transport
  • Additional configuration options
  • Lab: Configuring Outlook 98 using system policies
  • Describe the configuration options in Outlook.
  • Describe how to use Windows NT system policies to manage an Outlook configuration.
  • Recognize the order in which protocols are used by remote procedure calls (RPCs) to attempt a connection from a client to an Exchange Server computer.
  • Configure additional options, such as folders and remote mail, importing and exporting information, creating personal folder stores, and support for roving users.
Module 14: Microsoft Outlook 98 Deployment Kit
  • Introduction to the Outlook 98 Deployment Kit
  • Installing and preparing to run the wizard
  • Running the wizard
  • Customizing your Outlook 98 package
  • Using the setup command-line options
  • Additional references
  • Lab: Installing and configuring the Outlook 98 Deployment Kit
  • Describe the function of the Outlook 98 Deployment Kit.
  • Install and run Deployment Wizard.
  • Perform additional customization of your Outlook 98 package and prepare it for distribution.
  • Use the setup command-line options to create a customized Outlook 98 package.
  • Find additional information about Outlook 98 and other Microsoft products.
> Pre-Requisites
Before attending this course, students must have the following pre-requisites:
  • Attend Course 803, Administering Microsoft Windows NT 4.0, or possess equivalent skills and knowledge.
> Purpose
At the end of the course, students will be able to configure Exchange Server; develop an infrastructure for Exchange Server; choose a client installation and integration strategy; develop long-term administration strategies; develop security strategies; configure message recipients; import directory data from other mail systems; install and configure Exchange Server clients; configure address lists and accounts by using the Administrator program; configure message tracking; configure server locations; configure security; manage site security; manage users; manage distribution lists; manage the directory; manage public and private information stores; back up and restore Exchange Server; configure a link monitor and server monitor.