Premier
Exchange Server

Implementing and Managing Microsoft Exchange Server 2003
(Microsoft Training Course: 2400) - 5 days - £2095 exc VAT



> Target Audience
This course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. It is intended for messaging support professionals who work in environments with multiple physical locations, mixed-client connection protocols, and wireless and Internet messaging connectivity.
> Course outline
  1. Installing and Upgrading to Exchange Server 2003
  2. Configuring and Managing Exchange Server 2003
  3. Securing Exchange Server 2003
  4. Managing Recipients
  5. Managing Public Folders
  6. Managing Address Lists
  7. Implementing and Managing Client Access with Internet Protocols
  8. Managing Client Configuration and Connectivity
  9. Managing Routing
  10. Managing Mobile Devices with Exchange Server 2003
  11. Managing Data Storage and Hardware Resources
  12. Planning for and Recovering from Disasters
  13. Performing Preventive Maintenance
  14. Migrating Users from Exchange Server 5.5 to Exchange Server 2003


Module 1: Installing and Upgrading to Exchange Server 2003
  • Installing Exchange Server 2003
  • Installing Exchange Server 2003 in a Clustered Environment
  • Installing and Using Exchange Management Tools and Utilities
  • Upgrading from Exchange 2000 Server to Exchange Server 2003
  • Discussion: Installing and Upgrading to Exchange Server 2003
Skills
  • Install Exchange Server 2003.
  • Install Exchange Server 2003 in a clustered environment.
  • Install and use Exchange management tools.
  • Upgrade to Exchange Server 2003 from Exchange 2000.
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Module 2: Configuring and Managing Exchange Server 2003
  • Creating and Applying Exchange Policies
  • Configuring Exchange Server 2003 for Proactive Management
  • Adding, Removing, and Updating Exchange Servers
  • Managing Exchange Server 2003 in a Mixed Environment
  • Discussion: Configuring and Managing Exchange Server 2003
Skills
  • Create and apply Exchange policies to simplify administration.
  • Configure Exchange Server 2003 to proactively manage server performance.
  • Add, remove, and update Exchange servers.
  • Manage Exchange Server 2003 in a mixed environment.
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Module 3: Securing Exchange Server 2003
  • Preparing for and Protecting Against Viruses
  • Securing Mailboxes
  • Implementing Digital Signature and Encryption Capabilities
  • Configuring Firewalls
  • Configuring Administrative Permissions
  • Allowing Only Required Services to Run on Exchange Server 2003
  • Discussion: Securing Exchange Server 2003
Skills
  • Prepare Exchange Servers to combat viruses.
  • Secure mailboxes.
  • Implement digital signature and encryption features.
  • Configure firewalls.
  • Configure administrative permissions.
  • Allow only required services to run on Exchange Server 2003.
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Module 4: Managing Recipients
  • Introduction to Exchange Recipients
  • Creating, Deleting, and Modifying Users and Contacts
  • Managing Mailboxes
  • Managing Mail-Enabled Groups
  • Discussion: Managing Recipients
Skills
  • Describe Exchange recipients and explain the messaging capability of the different Active Directory groups.
  • Create, delete, and modify users and contacts.
  • Manage mailboxes.
  • Manage mail-enabled groups.
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Module 5: Managing Public Folders
  • Managing Public Folder Data
  • Managing Network Access to Public Folders
  • Publishing An Outlook 11 Form
  • Discussion: Managing Public Folders
Skills
  • Manage public folder data.
  • Manage network access to public folders.
  • Create and publish a Microsoft Office Outlook 11 form.
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Module 6: Managing Address Lists
  • Introduction to Address Lists
  • Managing and Customizing Address Lists
  • Discussion: Managing Address Lists
Skills
  • Explain when to use different types of address lists.
  • Manage and customize address lists.
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Module 7: Implementing and Managing Client Access with Internet Protocols
  • Introduction to Internet Client Access Pro tocols
  • Implementing a Front-End and Back-End Server Topology
  • Implementing and Managing Outlook Web Access
  • Discussion: Implementing and Managing Client Access with Internet Protocols
Skills
  • Implement front-end and back-end servers.
  • Implement and manage Outlook Web Access.
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Module 8: Managing Client Configuration and Connectivity
  • Configuring and Customizing Outlook 2003
  • Performing Calendaring Tasks in Outlook 2003
  • Installing and Configuring Outlook Express
  • Discussion: Managing Client Configuration and Connectivity
Skills
  • Configure and customize Outlook 2003.
  • Perform common calendaring tasks in Outlook 2003.
  • Install and configure Outlook Express.
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Module 9: Managing Routing
  • Explaining How Message Routing Works in an Exchange Organization
  • Configuring Routing in an Exchange Organization
  • Explaining Internet Connectivity Concepts and Protocols
  • Managing Connectivity to the Internet
  • Discussion: Managing Routing
Skills
  • Explain how message routing works in an Exchange organization.
  • Configure routing in an Exchange organization.
  • Explain Internet connectivity concepts and protocols.
  • Manage connectivity to the Internet.
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Module 10: Managing Mobile Devices with Exchange Server 2003
  • Managing Mobility Components
  • Provisioning Users for Mobile Access
  • Discussion: Managing Mobile Devices with Exchange Server 2003
Skills
  • Manage mobility components.
  • Provision users for mobile access.
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Module 11: Managing Data Storage and Hardware Resources
  • Managing Data Storage
  • Managing Disk Space
  • Managing Hardware Upgrades
  • Discussion: Managing Data Storage and Hardware Resources
Skills
  • Manage data storage.
  • Manage disk space.
  • Manage hardware upgrades.
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Module 12: Planning for and Recovering from Disasters
  • Planning for Disaster Recovery
  • Backing Up Exchange Server 2003
  • Restoring Exchange Server 2003 Stores
  • Restoring Exchange Server 2003 Servers
  • Discussion: Planning for and Recovering from Disasters
Skills
  • Create a plan for disaster recovery in the Exchange environment.
  • Back up Exchange Server 2003.
  • Restore Exchange Server 2003 stores.
  • Restore Exchange Server 2003 servers.
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Module 13: Performing Preventive Maintenance
  • Performing Daily Exchange Maintenance
  • Performing Scheduled Exchange Maintenance
  • Performing On-Demand Exchange Maintenance
  • Discussion: Performing Preventive Maintenance
Skills
  • Perform daily Exchange maintenance.
  • Perform scheduled Exchange maintenance.
  • Perform on-demand Exchange maintenance.
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Module 14: Migrating Users from Exchange Server 5.5 to Exchange Server 2003
  • Populating Active Directory with Windows NT 4.0 User and Group Accounts
  • Connecting the Exchange 5.5 Directory to Active Directory
  • Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization
  • Discussion: Migrating Users from Exchange Server 5.5 to Exchange Server 2003
Skills
  • Populate Active Directory with Windows NT 4.0 user and group accounts.
  • Connect the Exchange 5.5 directory to Active Directory.
  • Move mailbox and public folder contents into an Exchange Server 2003 organization.
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> Pre-Requisites
Before attending this course, students must have:
  • Working knowledge of Microsoft Windows Server 2003.
  • Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
  • Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP).
  • In addition, it is recommended, but not required, that students have completed:
  • Course 2274: Managing a Microsoft Windows Server 2003 Environment, or equivalent knowledge
  • Course 2275: Maintaining a Microsoft Windows Server 2003 Environment, or equivalent knowledge
  • Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts, or equivalent knowledge
  • Knowledge of Exchange Server 5.5 or Exchange 2000 Server is beneficial but not necessary
> Purpose
After completing the course, students will be able to perform a clean installation of Exchange Server 2003; describe the process for upgrading to Exchange Server 2003; configure and manage Exchange Server 2003; manage interoperability between Exchange Server 2003 and Exchange 2000; secure Exchange Server 2003; manage recipients; manage public folders; manage address lists; implement and manage client access with Internet protocols; manage client configuration and connectivity; manage routing; manage mobile devices with Exchange Server 2003; manage data storage and hardware resources; plan for disaster and disaster recovery; back up and restore Exchange; perform preventive maintenance; migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.