Deploying and Managing Microsoft Office 2000
(Microsoft Training Course: 1332) - 5 days - £2640 exc VAT

> Target Audience
This course provides students with the knowledge and skills required to plan a deployment strategy, perform installation and configuration tasks, and perform day-to-day administration tasks in a Microsoft Office 2000 environment.
> Course outline
  1. Introduction to Office 2000
  2. Installing Office 2000
  3. Controlling the Office 2000 Setup Process
  4. The Microsoft Windows Installer
  5. Customizing the User Environment
  6. Customizing the Office 2000 Installation
  7. Office 2000 Administrative Installations
  8. Upgrading to Office 2000
  9. Supporting Roaming Users in Office 2000
  10. Office 2000 Web Collaboration
  11. Implementing a Web Server
  12. Office 2000 Worldwide Support
  13. Office 2000 Coexistence
  14. Using Office 2000 with Microsoft Terminal Server
  15. Planning and Deployment
  16. Managing and Maintaining Office 2000
  17. Introduction to Microsoft Systems Management Server 2.0
  18. Deploying Microsoft Office 2000 Using Microsoft Systems Management Server 2.0

Supplementary InformationThis course has now retired and is no longer available. It is possible for us to run a closed Office 2007 course for more than two people. Please call for details.
Module 1: Introduction to Office 2000
  • Introduction to Office 2000
  • Additional Office 2000 components
  • New features of Office 2000 applications
  • Lab: Using the Office Resource Kit (ORK)
  • Describe how Office 2000 extends productivity by streamlining work processes and extending productivity to the Web.
  • Describe how Microsoft Office Server extensions, the Office Resource Kit tools, the Microsoft Office MultiLanguage Pack, and Small Business Tools are used to extend Office 2000 capabilities.
  • Describe the new features in Office 2000 and how they maximize user productivity, including how the new Web features extend functionality to intranets and the Internet.
Module 2: Installing Office 2000
  • Introduction to deployment concepts
  • Office 2000 installation requirements
  • Office 2000 installation
  • Lab: Installing Office 2000
  • Identify the six key issues to consider before you start to plan a Microsoft Office 2000 deployment.
  • Use the operating system and hardware requirements outlined in this module to determine which computers in your organization can support Office 2000.
  • Explain the steps that Office 2000 Setup carries out during the installation process.
  • Explain how to install Office 2000 on Microsoft Windows NT 4.0.
Module 3: Controlling the Office 2000 Setup Process
  • The Office 2000 installation files
  • Controlling the Office 2000 setup process
  • Lab: Configuring Office 2000 setup parameters
  • Describe the installation files of Office 2000 and the role each performs in the installation process.
  • Use properties, command-line parameters, and Setup.ini files to control the setup process.
Module 4: The Microsoft Windows Installer
  • Windows Installer and Office 2000 installation
  • Other Windows Installer features
  • Application resiliency
  • Reinstalling the Windows Installer
  • Lab: Working with the Windows Installer
  • Describe the function of the Windows Installer and state how it is used as a setup program, how services are applied, and the support it offers when installing and running applications from multiple sources.
  • Describe the additional functionality of the Windows Installer as it is used to change the status of an application and support applications running from multiple servers.
  • Describe how the installation log is used when installation fails and describe the function of reinstalling the Windows Installer files to troubleshoot the Windows Installer.
Module 5: Customizing the User Environment
  • Introduction to system policies
  • Application of system policies in Office 2000
  • Lab: Using Office 2000 profiles
  • Lab: Using Office 2000 policies
  • Describe the types of system policies that can be set and how those policies are implemented.
  • Describe how the System Policy Editor can be used to modify user profiles.
  • Describe the circumstances under which administrators may want to customize Office 2000 options to alter the behavior or interface of an application.
Module 6: Customizing the Office 2000 Installation
  • Introduction to Office 2000 customization
  • Introduction to the Custom Installation Wizard
  • Using the Custom Installation Wizard
  • Configuring settings in multiple locations
  • Including an .mst file in the deployment of Office 2000
  • Creating an Office 2000 profile
  • Lab: Customizing user installations
  • Describe the Microsoft Office 2000 Custom Installation Wizard and when it should be used.
  • Use the Custom Installation Wizard to create a transform (.mst) file that can be used when deploying Office 2000.
  • Explain how duplicate settings are resolved.
  • Describe how to perform an Office 2000 deployment by using an .mst file.
Module 7: Office 2000 Administrative Installations
  • Introduction to administrative installation
  • Networks supported by Office 2000 administrative installation
  • Administrative installation deployment methods
  • Considerations for administrative installation servers
  • Installing Office 2000 on Windows NT 4.0
  • Lab: Creating administrative installations
  • Describe how to perform a Microsoft Office 2000 administrative installation.
  • Explain which network servers and clients are supported by an Office 2000 administrative installation.
  • Describe the different deployment methods available with administrative installation points and be able to deploy the one most appropriate to your environment.
  • Explain the considerations for administrative installation point servers.
  • Describe some of the issues surrounding the installation of Office 2000 on Windows NT.
Module 8: Upgrading to Office 2000
  • Office 2000 upgrade methods
  • The Office 2000 upgrade process
  • Removing Office 2000
  • Lab: Accessing databases
  • Describe the three upgrade methods used when Microsoft Office 2000 is already installed on a computer.
  • Describe the two phases of the upgrade process for Office 2000, including the Office 2000 support for migrating user settings.
  • Describe the function of the Microsoft Office Removal Wizard, including ways to control what functions the Removal Wizard performs.
Module 9: Supporting Roaming Users in Office 2000
  • User profile types and contents
  • Roaming user profiles
  • Storing Office 2000 settings in user profiles
  • Optimizing the roaming user environment
  • Lab: Supporting roaming users
  • Name each type of user profile, and describe its function and contents.
  • Describe how a roaming user profile can be used to support multiple users who are sharing the same computer.
  • Describe the two methods that are used to store settings in a user profile and to configure a client and server to support roaming users.
  • Describe the methods that can be used to optimize the roaming user environment.
Module 10: Office 2000 Web Collaboration
  • Office 2000 Web Collaboration features
  • Office 2000 Web Folders
  • Office 2000 Web Components
  • Office 2000 Web Discussions
  • Office Start Page
  • Lab: Managing Web-based documents
  • Describe the Web Collaboration features that require a Web server and Office Server extensions and what functionality these provide.
  • Describe the function of the Web Folders feature and how it increases file-saving functionality.
  • Describe the Office 2000 Web Components feature and how it preserves document functionality between the Web and an application.
  • Describe the function of Web Discussions and how they are used for document collaboration.
  • Describe the function of the Office Start Page and how it is used to manage documents on a Web server.
Module 11: Implementing a Web Server
  • Planning and installing an Office Web server
  • Configuring an Office Web Server
  • Managing an Office Web Server
  • Office Web Server installation scenarios
  • Lab: Installing an OSE server
  • Define the requirements for installing Office Server Extensions (OSE).
  • Explain the options available to configure OSE, and configure the OSE from the OSE Configuration Wizard.
  • Describe the tools that are used to maintain the OSE, and describe ways to manage the OSE.
Module 12: Office 2000 Worldwide Support
  • The Worldwide Executable
  • The Office 2000 MultiLanguage Pack
  • Localized Office 2000
  • Selecting the Office 2000 configuration
  • Deployment scenarios
  • Lab: Using the Worldwide Executable
  • Describe the Worldwide Executable for Office 2000 applications.
  • Install and customize languages using the Office 2000 MultiLanguage Pack.
  • Describe the MultiLanguage Pack deployment scenarios.
  • Describe some of the requirements of an organization that affect the selected Office 2000 configuration.
  • Describe the various deployment scenarios and the differences between them.
Module 13: Office 2000 Coexistence
  • Synopsis of Office 2000 file formats
  • Office 2000 file sharing features
  • Additional Office 2000 coexistence issues
  • Select the most appropriate file format for saving documents that were created by using Microsoft Office 2000 and earlier versions of Microsoft Office.
  • Describe each Office 2000 file-sharing feature, how it is implemented, and in which scenario its use is most appropriate.
  • Implement file sharing between Office 2000 users and non-Office users.
Module 14: Using Office 2000 with Microsoft Terminal Server
  • Microsoft Terminal Server platform
  • Installing Office 2000 on Terminal Server
  • Install Office 2000 on a Windows NT Server 4.0, Terminal Server Edition environment.
  • Configure Office 2000 for use with Windows NT Terminal Server.
Module 15: Planning and Deployment
  • Introduction to planning a deployment of Office 2000
  • Assembling a deployment team
  • Assessing an organization's environment
  • Creating a deployment plan
  • Selecting a deployment method
  • Testing a deployment
  • Piloting a deployment
  • Deployment considerations and recommendations
  • Lab: Planning an Office 2000 deployment
  • Describe the seven recommended steps in planning a deployment of Office 2000.
  • Describe some of the qualities necessary for a team preparing for an Office 2000 deployment, and identify some of the initial tasks performed by the team.
  • Describe the areas that should be assessed in an organization's environment prior to deployment.
  • Identify the steps in planning an Office 2000 deployment.
  • Describe the process used to determine the correct deployment method for an organization.
  • Describe the process used to test a deployment plan.
  • Describe when to perform a pilot on a deployment plan.
  • Describe some general guidelines used to ensure that performance of Office 2000 is maintained during and after
Module 16: Managing and Maintaining Office 2000
  • Office 2000 user templates
  • Virus protection and macro security
  • Tools for supporting users
  • Customizing Office 2000 error messages and Help
  • Lab: Managing and maintaining Office 2000
  • Explain how the various types of Office 2000 templates are stored.
  • Describe ways in which Office 2000 reduces support costs through application resiliency, including the use of self-repairing applications and the Detect and Repair tool.
  • Describe the Office 2000 security enhancements and how they enable virus scanning of files and security levels for macros.
  • Describe the tools that are available to assist administrators in support and administration of Office 2000.
  • Explain how to customize Office 2000 Help on the Web and how to customize error messages.
Module 17: Introduction to Microsoft Systems Management Server 2.0
  • Systems Management Server 2.0 features
  • Installing Systems Management Server 2.0
  • Preparing for Systems Management Server 2.0 client installation
  • Installing Systems Management Server 2.0 client computers
  • Viewing inventory data
  • Lab: Installing the Systems Management Server 2.0 evaluation product
  • Lab: Updating the Systems Management Server site server client components
  • Describe Systems Management Server 2.0 features.
  • Install a Systems Management Server 2.0 primary site using the Systems Management Server 2.0 evaluation compact disc.
  • Describe how to prepare for Systems Management Server 2.0 installation, including configuring and enabling hardware inventory and enabling the Advertised Programs Client.
  • Describe what occurs during the Discovery, Assignment, and Installation phases of installing Systems Management Server 2.0 on client computers.
  • Describe the major differences in automatic and manual installation of Systems Management Server 2.0 on client computers.
  • Explain the function of the Resource Explorer hardware and software inventory data.
Module 18: Deploying Microsoft Office 2000 Using Microsoft Systems Management Server 2.0
  • Deploying Office 2000
  • Deploying Microsoft Internet Explorer 5
  • Removing Systems Management Server
  • Lab: Querying and reporting Office 2000 readiness data
  • Lab: Deploying Office 2000 Premium
  • Deploy Office 2000.
  • Deploy Internet Explorer 5 as part of Office 2000 Setup, or separately from Office 2000 deployment.
  • Remove Systems Management Server 2.0 from your site.
  • Remove Systems Management Server from client computers.
> Pre-Requisites
Before attending this course, students must have the following pre-requisites:
  • Proficiency using the Microsoft Windows interface.
  • Knowledge of basic computer hardware components.
  • Successful completion of Course 803: Administering Microsoft Windows NT 4.0 Core Technologies or equivalent knowledge.
  • Administration of a Web server or experience with Microsoft Internet Information Server 4.0.
  • Experience supporting networks or end-users.
> Purpose
After completing the course, students will be able to install Office 2000; control the Office 2000 setup process; work with Microsoft Windows Installer; customize the user environment by using profiles and policies; create Office 2000 administrative installations; support roaming users in Office 2000; manage Web-based documents; install an Office Server Extensions (OSE) Server; describe functionality of Office 2000 coexistence; describe functionality of using Office 2000 with the Microsoft Terminal Server; plan for and deploy Office 2000; manage and maintain Office 2000; describe the functionality of Microsoft Systems Management Server; install the Systems Management Server 2.0 evaluation product; update the Systems Management Server Site Server client computers.
> Supplementary Information
This course has now retired and is no longer available. It is possible for us to run a closed Office 2007 course for more than two people. Please call for details.