Exclusive
Office 2007

Implementing and Maintaining Telephony Using Microsoft Office Communications Server 2007
(Microsoft Training Course: 5179) - 2 days - £1200 exc VAT

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> Target Audience
This course teaches students how to implement and maintain an Office Communications Server 2007 telephony solution. It is intended for current real-time communications IT Professional and infrastructure specialists who want to learn how to implement Microsoft Office Communications Server 2007.
> Course outline
  1. Implementing and Maintaining Telephony by Using Office Communications Server 2007
  2. Planning and Deploying Office Communications Server 2007 in a PBX Telephony Environment
  3. Planning and Deploying Office Communications Server 2007 Enterprise Telephony Solutions
  4. Monitoring and Maintaining Office Communications Server 2007


Module 1: Implementing and Maintaining Telephony by Using Office Communications Server 2007
  • This module describes the basic components of an enterprise telephony solution, such as PSTN, PBX, SIP-PSTN gateways, and endpoints, and security considerations for implementing a secure telephony solution.
  • Introduction to the Components of a Telephony Solution
  • Overview of the Integration of Office Communications Server Telephony
  • PBX Coexistence Configuration
  • Office Communication Server Stand-Alone Configuration
  • Pre-requisites for Migration to Office Communications Server Telephony
  • Migration from a PBX to a Coexistence Configuration
  • Migration from a PBX to an Office Communications Server Stand-Alone Configuration
  • Migration from a Coexistence to a Stand-Alone Configuration
  • Determining the Architecture For the Office Communications Server Telephony Deployment
  • Determining Configuration Options
  • Designing a Network for Office Communications Server 2007
  • Active Directory Design and Network Considerations
  • Implementing a Secure Telephony Solution
  • Managing and Monitoring an Enterprise Telephony Solution by Using Administration Tools
  • Lab: Implementing and Administering a Secure Telephony Solution
Skills
  • Describe the features of the basic components used in a telephony solution.
  • Describe an overview of the integration of Office Communications Server 2007.
  • Determine the architecture for an Office Communications Server telephony solution.
  • Design a network for an Office Communications Server telephony solution.
  • Implement a secure enterprise telephony solution.
  • Choose a client application installation method.
  • Manage and monitor an enterprise telephony solution.
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Module 2: Planning and Deploying Office Communications Server 2007 in a PBX Telephony Environment
  • This module describes the deployment of a telephony solution for an enterprise.
  • Considerations for an Office Communications Server 2007 Telephony Configuration
  • Configuring Deployment Topologies
  • Overview of Enterprise Telephony Clients Deployment and Configuration
  • Considerations for Deploying and Configuring Office Communicator 2007
  • Considerations for Deploying and Configuring Office Communicator Mobile
  • Considerations for Deploying and Configuring Office Communicator Web Access
  • SIP Endpoints
  • Lab: Implementing Office Communications Server 2007 in a PBX Telephony Environment
Skills
  • Configure deployment topologies for an Office Communications Server 2007 telephony solution.
  • Deploy and configure enterprise telephony clients.
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Module 3: Planning and Deploying Office Communications Server 2007 Enterprise Telephony Solutions
  • This module introduces the enterprise telephony solution components of Office Communications Server 2007.
  • Overview of an Enterprise Telephony Solution
  • Features of Advanced Call Control
  • Overview of Routing in an Enterprise Telephony Solution
  • Voice Policies
  • Call Routes
  • Configuring the Enterprise Telephony Solution Components
  • Planning for Media Gateways
  • Deploying Mediation Servers
  • Connecting to a Remote Office
  • Features of Front End Servers
  • Lab: Implementing an Office Communications Server 2007 Enterprise Telephony Solution
Skills
  • Describe the functions supported by an Office Communications Server 2007 enterprise telephony solution.
  • Configure the components in an Office Communications Server 2007 enterprise telephony solution.
  • Configure remote office connectivity within an enterprise telephony solution.
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Module 4: Monitoring and Maintaining Office Communications Server 2007
  • This module describes the protocols used, and the call flow between internal telephony users in an Office Communications Server 2007 enterprise telephony solution.
  • Backing Up and Restoring Office Communications Server 2007
  • Monitoring Office Communications Server 2007
  • Event Logging
  • OCSLogger
  • Installing and Activating the Archiving and CDR Server
  • Options for User Configuration for Archiving
  • Overview of Protocol Monitoring in a Telephony Solution
  • Monitoring Call Flow in an Office Communications Server 2007 Telephony Environment
  • Capturing Call Flow Between Office Communicator Telephony Users
  • Lab: Maintaining and Monitoring Office Communications Server
Skills
  • Back up and restore Office Communications Server.
  • Monitor Office Communications Server.
  • Install and configure the Archiving and CDR Server.
  • Identify the protocol capturing tools you can use in a telephony solution.
  • Monitor call flow in an Office Communications Server 2007 telephony environment.
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> Pre-Requisites
Before attending this course, students must have the following pre-requisites:
  • Familiarity with Active Directory.
  • Familiarity with Exchange Server Messaging.
  • Familiarity with SharePoint.
  • Fundamental knowledge of using Microsoft Office 2007 or Microsoft Office 2003.
  • Fundamental Windows Server 2003 knowledge and experience.
  • Fundamental Networking knowledge and experience.
  • It is recommended that delegates have attended Courses 5177 and 5178.
> Purpose
After completing the course, students will be able to implement and maintain telephony by using Office Communications Server 2007; plan and deploy Office Communications Server 2007 in a PBX telephony environment; plan and deploy Office Communications Server 2007 enterprise telephony solutions; describe and monitor Office Communications Server 2007 call flow.